1. Contents of the appeal

When the relevant party files a complaint against the Company's supply chain management, the complaint shall contain the following contents:

1.1 Specify the matter to which the complaint is filed and the reasons for it;

1.2 With relevant documentary evidence;

1.3 Specify what claims are expected to be taken to resolve the matter at the time of filing the complaint;

· 2 Classification of appeal information. The company shall classify and identify the inquiry and appeal information received. The appeal information is classified into general information, special information, important appeal information and inadmissible information.

2.1 General information: Relevant party's consultation on responsible mineral supply chain management of the company, supplier's questionnaire, etc.

2.2 Special or Important Appeal Information:

a) Manage information that does not meet the requirements of RMAP;

b) Information about the Company's mineral purchases involving high-risk areas identified by the Company. For example, to spot any relevant warning signs in the supply chain, Indicates that any product is involved in serious infringements in relation to mineral extraction, processing, export, transport or trade, non-state armed groups, public or private security forces, bribery and fraudulent misrepresentation of the origin of minerals, money laundering and information on taxes, fees, royalties paid to governments as mentioned in the OECD Guidelines;

c) Information that the Company's mineral purchases do not comply with the Company's supply chain policies.

2.3 Inadmissible Information:

a) Complaints that are frivolous, malicious, vexatious or suspected of being made in order to gain a competitive advantage;

b) Complaints that are not supported by convincing objective evidence.

3. Handling of complaints

3.1 Appeal Handling Group The working Group shall, within 10 working days upon receipt of the appeal, confirm receipt of the appeal, fill in the Appeal Information Handling Form, and confirm acceptance or rejection of the appeal based on whether the appeal complies with 4.2. If a complaint is denied, a written explanation should be provided to the complaining party and recorded in the Complaint Registration Form, and no further action should be taken.

3.2 For the special important appeal information, the appeal Handling team shall investigate, review and make a ruling on the appeal or complaint within 30 working days after the decision to accept it. The processing team should do its best to meet the deadline. In rare cases additional time may be required.

3.3 The Complaint Handling Panel shall take reasonable steps, including one or more meetings, to reach a reasonable decision. Examples of such measures include consultations with experts, requests for additional information from the complainant or others, and the complainant's failure to cooperate may be considered grounds for discontinuing the procedure.

3.4 The Appeal Panel shall decide by consensus whether to suspend the proceedings. The decision to appeal is communicated in writing to the complainant. The grievance decision shall contain: the grievance decision, how and when the grievance decision was made, any new recommendations and a record of the grievance.

3.5 The Complaints Handling Team shall record the complaints received in the Complaints Registration Form, including the following: who submitted the complaint and when; The type, issue or subject of the complaint and the information submitted with the complaint; Accept or reject the decision.

3.6 The complainant's information shall be kept confidential to prevent retaliation and other acts.

4. Collection of appeal information

Our company website：

http://cz918.com.cn/beta/20250407-jinzhui/en/zeren_info.asp?pid=15 opened a complaint channels,  the internal and external parties, used to receive about responsible mineral in the supply chain, and mining, trade, processing and export situation about the doubts about the information, inquiries and complaints.

The contact person, telephone number and email address for receiving complaints are as follows:

Contact person: Mr. Li

Contact number: +8613770024724

Email: 1528836713@qq.com